Ledger.com/start — Official Getting Started Guide

Welcome — this step-by-step resource explains how to unbox, initialize, and use your Ledger hardware securely. Whether you're completely new to hardware wallets or just need a refresher, this guide lays out clear, practical steps to get you started safely.

Why use a hardware wallet?

Hardware wallets protect your private keys offline, reducing the risk of remote compromise. A hardware device like Ledger stores secrets on secure chips that are never exposed to the internet, allowing you to sign transactions safely.

Quick start — 6 essential steps

1. Unbox and verify

Check packaging seals, the included recovery sheet, and confirm the product authenticity using official Ledger guidance. Only use the official website and apps listed on Ledger.com to avoid counterfeit devices.

2. Initialize your device

Power on the device and follow the on-screen prompts to create a new wallet or restore an existing one. Choose a PIN code you will remember but that is not easily guessable.

3. Write down your recovery phrase

The recovery phrase (sometimes called a seed phrase) is the single most important backup of your funds—write it down on the provided sheet and store it offline in a secure location. Never photograph, email, or store it digitally.

4. Install Ledger Live and apps

Download Ledger Live from the official site, install the applications for the blockchains you use (e.g., Bitcoin, Ethereum), and add accounts. Ledger Live is the companion software used to manage accounts and perform updates.

5. Receive a small test amount

Before transferring large sums, send a small test transaction to a newly created address and confirm the funds appear in Ledger Live. This reduces the risk of sending to an incorrect address.

6. Keep firmware updated

Periodically check for firmware updates in Ledger Live and apply them when recommended. Updates can include security improvements and new features.

Sign up for Ledger services (optional)

Signing up for a Ledger account or newsletter is optional. Many users only need the device and Ledger Live to manage their assets. If you choose to sign up, provide minimal contact information and enable two-factor authentication where available.

What signing up includes

  • Product notifications and firmware alerts
  • Educational resources and official tutorials
  • Optional product registration and warranty support

Practical safety tips and best practices

A few concise reminders to keep your crypto safe:

  • Never share your recovery phrase. No legitimate support agent will ask for it.
  • Only use Ledger Live or the official apps linked from Ledger.com/start.
  • Keep physical backups in separate secure locations.
  • Use a passphrase (optional advanced feature) only if you understand how to recover it.

Frequently asked questions

Can I restore my wallet on another device?

Yes. Use the recovery phrase to restore on another Ledger device or compatible software that supports your wallet type. Always verify compatibility before restoring.

What if I lose my device?

If you lose the device but have your recovery phrase securely stored, you can restore your wallet on a new compatible device. If both device and recovery phrase are lost, funds cannot be recovered.

Does Ledger store my private keys?

No. Private keys are generated and stored on your hardware device. Ledger does not have access to your private keys or recovery phrase.

This page is intended as an independent getting started guide referencing the official resources available at ledger.com/start. For official downloads, support, and product verification use the Ledger website and official documentation.